Why do we offer emergency services?

Because s@!# happens. Literally.

Read below to find out how our emergency services work.

Are you in need of emergency plumbing services?

contact us

Aren't sure if you are dealing with an emergency or something that can wait until tomorrow?
Hopefully answering these questions will help.

  • Is the problem causing damage to your property? This is the most important question to ask when assessing whether you are facing an emergency or non-emergency situation.
  • Is the plumbing issue causing a serious and potentially damaging or unhealthy inconvenience to people on the property?

    For example, if a toilet is clogged and there is no other toilet on the property, this may be considered an emergency.

    Also, if there are elderly, very young, or disabled people on the property, please don't hesitate to call and let us know.
  • Is the problem significant enough that you are willing to pay emergency hour rates? This will obviously vary depending on the individual and the situation, but knowing that emergency fees will be more than regular hour fees should be taken into consideration.

What should you do if you have a plumbing emergency?

1. Call us

Either click the button below or dial (513) 941.4010

contact us





2. You will be transferred

The after-hours auto attendant will transfer you to a live person, our after-hours customer service rep.

3. Fill us in

You will need to explain your problem to the after-hours customer service rep. They will then give you our hourly rate (depending on the time of day) & tell you when to expect the technician.

4. Wait for the technician

Make sure the technician will be able to enter the property and get access to the problem when they arrive.

Oh, and don't forget what our customers have to say about us.